Hints and tips: Why’s my Sub-Zero Refrigerator leaking water?

Sub-Zero Refrigerator leaking water: Side By Side models

Why's my Sub-Zero Refrigerator leaking water

Sub-Zero Refrigerator leaking water , explanation: If your Sub Zero refrigerator/freezer is a side by side model, then the leak would generally be coming from the freezer section and it would make some ice on the floor of the freezer until any depression was filled and then it would leak out the front of the freezer compartment onto the floor about 2 or 3 times a day. Depending on conditions, you could expect to see around 1 to 1 1/2 cups of water on the floor. In dryer conditions, the amount could be less.

If upon inspection, you find these conditions, then you most likely have a plugged drain. This is a moderately difficult job and should be attempted by those who have a good mechanical sense, who can follow safety rules for refrigerators and can follow directions. If you cannot do these things, please call a service center and have a certified repairman make the repair.

Unplug the refrigerator before attempting to service or repair.  Failure to do so could cause severe damage to your refrigerator and serious injury.

For the brave: You will need to remove the back panel in the freezer. This panel is quite often a two piece panel that is held in place with 4 or 5 screws or 1/4 inch nuts. If the lower panel can be removed without removing the top panel, this is ideal. Remove the bottom panel. The drain is located on the bottom of this area. If it is plugged, the depression under the coils will be filled with ice. The ice needs to be defrosted. Since this can be a thick piece of ice, it may take some time to melt the ice. You must be patient. You must not use any sharp tool or object to chip away at the ice. Severe damage can be done to your refrigerator and injury could result.

Refrigerator leaking, defrosting: Defrosting can be achieved by leaving the freezer door open and waiting several hours. Place a couple of large towels on the floor of the freezer to catch the water. Change the towels as they collect water. Ice that can be removed by picking it up may be removed. Do not pry, poke, cut, or otherwise try to mechanically remove the ice, doing so may cause damage or injury.

Fast defrosting can be achieved with hot water. Use hot water from the faucet. Do not heat water, boiling water could damage certain components in the freezer. Place a couple of bath towels on the bottom of the freezer. Place a large bowl of hot water on the towels. Using a cup or turkey baster, pour water on the ice. Do this about every 5 to 10 minutes until the ice is melted. This should reveal a drain in the bottom of the back panel. When the ice is thoroughly melted. The drain can be inspected. When you pour water in the depression, it should drain immediately through the drain hole. If it does not, then the drain is plugged.

Caution, fast defrosting will create more water, if you have wood floors or other surfaces that cannot take water, then do not use this method.

You need to unplug the drain, remove any debris in the tray and opening to the drain. A flexible tube, pipe cleaner, or bottle brush can be used to open the drain. When the drain is opened, it should be flushed thoroughly with water.

Freezer on the Top, Top and Bottom leaking

Sub-Zero Refrigerator leaking

Is the water leaking out of the fresh food compartment? Pull the crisper trays out of the bottom of the refrigerator. Is there water collecting in the depression under the crisper?

Check that area to make sure the drain is not located under the crisper, although this is not common, some refrigerators utilize this method of draining the refrigerator. If there is a drain, it needs to be cleared of whatever is plugging it and you are back in service, as easy as that.

However, most top and bottom Sub-Zero units have a drain that runs from the bottom back of the freezer compartment to the bottom of the refrigerator to an evaporation pan located near the compressor. This may be a more difficult drain to open and clear.

To determine where the drain is, look at the back of the refrigerator to see if there is a tube coming from the center of the refrigerator about the height of the bottom of the freezer compartment. Hooked to that would be a hard plastic tube that runs to the drip tray under the refrigerator. If you see that, then this is the place where the water is supposed to drain.

Refrigerator leaking, check the drain line: The tube that goes through the back of the refrigerator may come from the back of the fresh food compartment where it has a small tray about 2 inches square that catches water dripping from the freezer compartment. This small tray is removable and generally can be taken out by pulling on it. You will see than that it is plugged and needs to be cleaned and opened up. You may have to remove a cover from the back of the refrigerator which is normally a plastic decorative cover. Other components could be located under the cover, so caution should be used in removing it.

It is possible that the hole from above is plugged or filled with ice. This may require that you remove the back panel in the freezer to access the drip tray. Please follow all safety procedures. If you open the panel and there is an ice dam, then it must be defrosted in order to gain access to the drip tray. Slow and steady is the required approach, do not try to speed up the defrosting by chipping, scraping, or prying with anything. This could result in severe damage to your refrigerator and serious injury.

Caution should be used in removal of the back panel since other components could be tied to the panel. If there is an ice maker, it must be removed and the ground wire must be removed. In some refrigerators, the evaporator fan could be tied to the back panel. If it must be removed, then carefully inspect the mounting and be sure to remember how it came out. A paper drawing and labels with a pencil could save you a lot of time when you reassemble these parts. Simple pencil labels with arrows indicating direction of mounting could be helpful.

Once the drip tray is cleared, Pour a small amount of water in the tray, like 1/2 cup and see if it drains to the pan on the bottom. It is possible to have two problems where the ice dam occurred due to a plugged drain.

For Same Day Sub Zero refrigeration repair and service please call for experts: (800) 440-8583

The Truth About Refrigerators

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The Truth About Refrigerators:

Lets think about how often you rely on ready access to fresh food. In the mornings you add milk to your coffee; maybe you grab yogurt and blueberries or some eggs to fry. You pack leftover roast chicken for lunch. Come dinnertime, you’re back at the refrigerator, unwrapping that nutty wedge of Parmesan and slicing off a pat of butter for your pasta.

Since having fresh dairy, meats, seafood, and produce on hand is essential for a healthy diet–or, at least, one that’s not just snack food or fast food all day long–it makes sense to store fresh foods in a refrigerator that’ll keep them at their peak for longer. Could your current refrigerator be doing a better job?

Refrigerators used to be called “iceboxes” for good reason, but keeping food fresh involves more than just keeping it cold, and technology has come a long way since then. Three things impact food freshness: humidity, temperature, and airflow. The food in your refrigerator should be treated differently than the food in your freezer (and it’s ideal that the air is never shared between the two).

Take a look at this helpful info-graphic of a Sub-Zero refrigerator. This is no mere icebox: Equipped to constantly balance temperature, humidity, and air quality, each refrigerator is designed to keep your food fresher longer. (Yes, that means you end up throwing less food away, too.)

The Truth About Refrigerators

So, The Truth About Refrigerators is – Even with the best refrigeration, foods don’t last forever. We’ve all had that sad experience of pulling a bag of browned herbs or petrified vegetables out of the refrigerator drawer, or wondering if the innocent-looking-but-somewhat-forgotten steak is still safe to enjoy. Minimize your paranoia and regret by following these five tips:

1) The coldest parts of your refrigerator (the lower drawers) are designed for produce, from peppers and kiwis to peas. But if you find yourself unable to cook often, choose produce like beets, carrots, onions, and apples: They’ll last anywhere from one month (apples) to five (carrots) when stored correctly in those cooler, higher humidity compartments.

2) Ethylene is a key ingredient in ripening–and over-ripening. Some fruits and vegetables produce ethylene, while others are ethylene-sensitive. Don’t place your ethylene-producing apples right next to your ethylene-sensitive bok choy, or your greens will turn before you have time to get out your wok.

3) Items like meat and fish last only a week, at best. If you know you’re not going to use them right away, store them in your freezer.

4) The door of the refrigerator is typically the warmest area, so be sure to store your least perishable items, like condiments, there.

5) Some items don’t belong in your refrigerator at all, including bananas, tomatoes, eggplants, garlic, ginger, jicama, and potatoes. Our advice? Just keep those out on the counter.

  • Does your refrigerator feel warm, even though you have it set to the coldest setting?
  • Do you smell a strange odor when you open your refrigerator door?
  • Is your fridge making loud or ‘strange’ noises?
  • Does your refrigerator sound like it’s ‘trying too hard’ to stay running or cycling more often than it should be?
  • Is there water leaking inside of or from your refrigerator?
  • Is their moisture or wetness in your refrigerator’s fresh food compartment?
  • Is the outside of the refrigerator sweating?

Contact us at (800) 440-8583 and we’ll send one of our trained refrigerator repair technicians to quickly diagnose and fix the problem.

#subzerowolf #subzerorefrigeration The Truth About Refrigerators article, 2019